Requests for Official Information - LGOIMA
The Napier City Council is committed to promoting openness and transparency in all its dealings and makes a large amount of information available through its website.
However, if you cannot find the information you want, please use the online form below to ask for the information.
Post your request to:
Napier City Council
Private Bag 6010
Please be as specific as you can be in making your request; it helps us to find the information quickly for you. Make sure you include either a postal or email address so we can provide you with a response.
How long will it take to process my request?
We will acknowledge your request and you will receive the information within 20 working days. You can use the calculator from the Office of the Ombudsmen to determine when the 20 working days expire.
However, if your request is complex, involves a large amount of research and collation, or requires us to consult with other parties, and we cannot provide you with the information within 20 days, we may extend the time limit. We will let you know if we need to do this.
If the information you want is held by another organisation covered by the Act, we may transfer your request to that agency. If we transfer your request, we will let you know within 10 working days of receiving your request.
You may ask that your request be treated as urgent. If you do, you must give reasons explaining the need for urgency.
We may withhold information for specific reasons. If we do, we will explain the reasons.
The specific reasons enabling us to withhold information are set out in sections 6 and 7 of the Local Government Official Information and Meetings Act. The most common reasons to withhold information are to:
- protect people’s privacy
- maintain legal privilege
- enable the Council to carry on its commercial activities.
What will it cost?
Generally, there will be no charge for your request. Occasionally, however, if a request is for a significant amount of information or requires substantial collation and research, or we have received a large number of requests from the same person in a short time frame which taken together require a large amount of staff resource to respond to, we may consider imposing a charge.
Council’s policy on charging for LGOIMA requests is in line with the guidelines of the Office of the Ombudsman, updated in June 2016:
- the first one hour of time will not be charged for
- the first twenty pages of photocopying will not be charged for
- Napier City Council can recover any other actual costs relating to providing a response
- Time in excess of one hour, photocopying in excess of twenty pages, and materials including electronic storage devices if relevant, may be charged at the rates prescribed in the Ministry of Justice publication Guidelines for Charging and the Office of the Ombudsman publication A guide to charging for official information under the OIA and LGOIMA
If we are going to charge you, we will advise you of the maximum estimated cost of processing your request before we begin working on it. You will be asked to pay all of this cost in advance. You can then decide if you want to continue, withdraw or refine your request.
Local Government Official Information Fees & Charges
Corporate Services Fees and Charges approved for 1 July 2016 to 30 June 2017.
All fees and charges are inclusive of GST (except as noted *).
|Administrative, Property & Sundry||Fee (incl GST)|
View Fees Applicable from 1 July
|Local Government Official Information & Meetings Act (Sec 13)|
|Staff time per half hour - after the first hour||$38.00|
|Photocopying per page (per A4 sized page after the first 20 pages)||$0.20|
|Other materials including electronic storage devices||Actual costs|
Review of decisions
If you are unhappy with a decision to withhold information, to charge a fee, to extend the timeframe on a request, or if you have concerns about how we have dealt with your request, you are able to have the decision reviewed by the Office of the Ombudsmen.
Need more information?
If you have any questions regarding official information requests, please email Napier City Council.
Related links & Information